RESPONSIBLE GAMING

Responsible Gaming Statement of GT7 Limited

Effective Date: 07.07.2025

Last Updated: 07.07.2025

At Moonbet, we are committed to providing a safe and responsible environment for all users of our gaming platform. Gambling should be a source of entertainment, enjoyment, and social interaction. However, we also recognise that, for some individuals, gambling may develop into a problem with serious consequences. Our aim is to protect users by promoting responsible gambling behaviours, offering tools to support self-regulation, and providing access to help and resources when needed.

Moonbet is owned and operated by GT7 Limited, a company incorporated in Belize under registration number 000044449, with its registered office located at 123 Barrack Road, Belize City, Belize

Moonbet is licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros, under License No. LSI-202504041-FI2.

Responsible Gambling and Self-Exclusion

Gambling is an enjoyable leisure activity for most of our users. However, we recognise that for a small percentage of players, gambling can lead to negative outcomes. The medical community has recognised gambling addiction (also referred to as compulsive or pathological gambling) as a psychological disorder, and we are committed to helping users who may be at risk.

Responsible gambling at Moonbet involves a variety of preventative and reactive measures aimed at minimising harm. These include raising awareness of the risks associated with gambling, offering practical tools to help users manage their behaviour, and providing guidance and support to those who may be developing or currently suffering from gambling-related problems. Our objective is to ensure that users can enjoy our services in a healthy and controlled manner.

We actively encourage players to stay informed about the potential risks of gambling and to use the tools available to limit their spending, playing time, and frequency. Education is a key factor in preventing problematic gambling behaviour, and our support team is trained to assist users with concerns about their gaming habits.

Information and Contact

Our customer support team is available to assist you at any time and at no additional cost. If you need help, please contact us at XXXX. All communication will remain confidential, and we will never share your information without your explicit consent.

We also encourage users to take advantage of third-party self-assessment and support services. If you are unsure whether your gambling habits are becoming harmful, you may take a confidential self-test at: https://www.begambleaware.org/gambling-problems/do-i-have-a-gambling-problem/

Further advice, support, and educational resources on responsible gambling can also be found at: https://www.begambleaware.org/safer-gambling/

Tips for Responsible Gambling

To maintain control over your gambling and ensure it remains a source of enjoyment, we encourage you to follow these best practices:

Before playing, set a personal deposit limit that reflects your financial situation. Only gamble with amounts you can afford to lose, and never view gambling as a source of income.

Do not attempt to recover losses by placing larger bets. Chasing losses often leads to increased financial stress and a worsening of problem behaviour.

Decide in advance how much time you want to spend gambling, and set a timer or alarm to help you stick to your plan. Gambling should be balanced with other social, professional, and recreational activities.

Avoid gambling when under emotional distress, fatigue, or the influence of alcohol, drugs, or medication. These conditions impair judgment and can lead to risky decisions.

Take regular breaks during your gambling sessions to stay aware of your actions and avoid losing track of time or money.

Maintain only one Moonbet account to ensure that your gambling activity is easy to track and manage. Creating multiple accounts may obscure the amount of time and money you are spending.

Protection of Minors

Moonbet does not permit any individual under the age of 18 to register or participate in gambling activities. We take this obligation seriously and require all users to confirm their age and identity during the account registration process.

To help protect minors from exposure to gambling content, we strongly recommend that you keep your login credentials secure and use parental control tools to restrict access to age-inappropriate websites.

Self-Exclusion Policy

If you have been diagnosed with a gambling problem or wish to distance yourself from gambling for personal or preventative reasons, Lucky Block offers a self-exclusion program. Self-exclusion allows you to voluntarily suspend your access to gambling services for a set period of time, during which your account will be locked and you will not be permitted to participate in any gaming activity.

To initiate a self-exclusion request, please email our support team at XXXX and specify a self-exclusion period of between six months and five years. Our support team will provide you with full instructions and confirm the terms of your exclusion.

Please note that self-exclusion is irreversible for the selected time frame and is implemented for your own protection. You are not allowed to create a new account during the self-exclusion period. Attempts to do so constitute a breach of our Terms of Service and may result in a permanent ban of your existing and future accounts.

Our team is here to help you take control of your gambling activity in a secure and supportive environment. Do not hesitate to reach out if you believe that self-exclusion or other responsible gambling tools are appropriate for you.

For additional information or support, please contact us at: Support@moonbet.casino, info@moonbet.casino.