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How do I register?

Click Sign up, enter your email (or phone number) and a password, confirm you are 18 or older and accept the Terms and Conditions. You can also sign up with Google.

How do I make a deposit?

Open your wallet with the Deposit button, choose a payment method and an amount (minimum €20) and follow the instructions. Pick a bonus in the same window if you want one.

How do I withdraw funds?

Go to Profile > Wallet, choose Withdraw, select a method and enter the amount (minimum €10). Your account must be verified before the first withdrawal.

Are the games fair?

Yes. Every game on Moonbet is supplied by a licensed provider and uses a certified random number generator. Results cannot be influenced by the casino or the player.

What should I do if I have forgotten my password?

Click Forgot password? in the sign-in window. We will email you a link to create a new password.

I did not receive a confirmation email. What should I do?

Check your spam, promotions and junk folders. If the email is not there, request it again from Profile > Profile info or contact support via live chat.

Can I close my account?

Yes. Contact support in live chat or at support@moonbet.casino and tell us why you want to close the account. For a temporary break, use the limits in Profile > Limits.

Frequently asked questions

Quick answers about registration, payments, bonuses, security and responsible gaming. Cannot find what you need? Our support team is available 24/7 via live chat or email.