Privacy Policy
Privacy Statement of GT7 Limited
Effective Date: 07.07.2025
Last Updated: 07.07.2025
Introduction
At Moonbet, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, register for a Moonbet account, interact with our customer support, or provide your data through other means such as over the phone. This policy also covers our practices in relation to data collected from third parties and publicly available sources, including social media platforms, data aggregators, and credit reference agencies.
We use cookies and similar tracking technologies to monitor user interactions, collect information about your browsing behaviour, and enhance your experience on our website. By accepting the Moonbet Player Terms and Conditions, you acknowledge and accept this Privacy Policy. If you do not agree with the terms outlined here, you should refrain from using our website or providing us with your personal data.
Purpose of this Privacy Policy
The purpose of this Privacy Policy is to give you a clear understanding of how we collect and process your personal data when you interact with our website and services. This website is not intended for children, and we do not knowingly collect data from individuals under the age of majority in their jurisdiction. This policy should be read together with any additional notices or policies we may present when collecting or processing personal data so that you are fully informed of how and why we are using such data.
Who We Are and How to Contact Us
This website is owned and operated by GT7 Limited, a company incorporated in Belize under registration number 000044449, with its registered office located at 123 Barrack Road, Belize City, Belize
Moonbet is licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros, under License No. LSI-202504041-FI2.
As the data controller, GT7 Limited determines the purposes and means by which your personal data is processed. We take this responsibility seriously and have appointed a Data Privacy Manager who oversees compliance with this Privacy Policy and applicable data protection laws. If you have any questions about this Privacy Policy or how your data is handled, you can contact our Data Privacy Manager by emailing XXXX. While you have the right to lodge a complaint with a relevant data protection authority, we encourage you to contact us first so we can address your concerns promptly.
Updates to this Policy
We keep this Privacy Policy under regular review to ensure continued compliance with legal obligations and evolving business practices. The version you are reading was last updated on the date noted at the top of this page. We encourage you to revisit this page periodically to stay informed about how we protect your data. It is your responsibility to ensure that any personal data you provide to us is accurate and up to date. Please notify us of any changes to your information while your Moonbet account remains active.
Third-Party Links
Our website may contain links to external websites, plug-ins, or applications that are not operated or controlled by Moonbet. If you follow such links, you may be allowing third parties to collect or share your personal data. We do not accept responsibility for the content or privacy practices of these third-party websites. We advise you to read the privacy policies of every website you visit after leaving our platform.
The Data We Collect About You
Personal data refers to any information that can identify an individual. It does not include anonymous data, where identifying details have been removed. We collect personal information that you provide directly to us when registering for an account, contacting customer support, or filling out forms. We may also collect personal data from third-party sources, including social media and payment processors.
The types of personal data we collect include identity information such as your full name, date of birth, and gender; photographic ID such as a passport or driver’s license; contact information including your email address, phone number, and physical addresses; financial data including bank details and payment card information; and transactional data relating to deposits, withdrawals, and use of our services. We collect technical information about your device, browser, and IP address, as well as your login activity and preferences. We also collect information about your interactions with our services, such as preferences, feedback, and marketing communication choices. In some cases, we may generate aggregated statistical data, which is not considered personal data unless it is linked to an identifiable individual.
If You Fail to Provide Personal Data
In circumstances where personal data is required under the law or the terms of a contract, and you fail to provide such data when requested, we may be unable to provide certain services or fulfil our obligations. For example, failure to submit identification information may result in our inability to verify your account or authorise financial transactions. If such a situation arises, we will notify you at the relevant time.
How We Collect Personal Data
We collect personal data through several methods. You may provide data directly by registering an account, completing forms, or contacting us through various channels including email and phone. We also collect data automatically through cookies and similar tracking technologies when you interact with our website. Furthermore, we may obtain information about you from third parties, including analytics providers, advertising platforms, search engines, payment service providers, and publicly available data sources.
How We Use Your Personal Data
We use your personal data to register and maintain your Moonbet account, communicate with you, process transactions, respond to inquiries, customise your experience, and ensure compliance with legal and regulatory obligations. Your data helps us deliver and improve our services, detect fraud, and provide personalised marketing where permitted. The legal bases for processing your personal data include fulfilling contractual obligations, complying with legal duties, and pursuing our legitimate business interests.
Marketing
We may send you marketing messages if you have an active Moonbet account and have not opted out, or if you have opted in through the website. You can withdraw your consent or change your marketing preferences at any time by updating your account settings or contacting us. Please note that opting out of marketing communications does not affect communications related to your account or other legal notices.
Disclosures of Your Personal Data
We may share your personal data with internal departments, affiliated companies, and trusted external service providers who support our operations. This includes IT support, payment processing partners, identity verification tools, marketing providers, legal advisors, and government or regulatory authorities. In the event of a business transfer or acquisition, your data may be transferred to the acquiring party. We require all third parties to maintain the confidentiality and security of your data and to comply with applicable data protection laws.
Data Security
We have implemented strong technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure, or loss. Access to your data is restricted to employees, agents, or contractors who require it for business purposes and who are bound by confidentiality obligations. In the event of a data breach, we will notify you and relevant authorities as required by law.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including meeting legal, tax, and regulatory requirements. In some cases, we may retain your data for longer periods where legal claims are anticipated or ongoing. Once retention is no longer required, your personal data will be securely deleted or anonymised. You may request deletion of your data at any time, subject to applicable legal exceptions.
Your Legal Rights
Under data protection laws, you have rights regarding your personal data. These include the right to access your data, request correction or deletion, object to processing, restrict processing in certain cases, and request a copy of your data in a structured, machine-readable format. You also have the right to withdraw consent where we rely on it for processing. If you wish to exercise any of these rights, please contact us. We may ask for verification of identity before acting on your request. We aim to respond to all legitimate requests within one month, although complex or multiple requests may take longer.
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact our Data Privacy Manager by email Support@moonbet.casino.
